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🔒 HAVN — Privacy Policy

Effective date: 1 November 2025
Data Controller: HAVN, Zeedijk-Knokke 698–699, 8300 Knokke, Belgium

1. Introduction

Your privacy matters to us. This policy explains how HAVN collects, uses, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect:

  • Identification Data: name, company name, email address, phone number

  • Location Data: when booking an appointment or event

  • Communication Data: messages sent via contact forms or email

  • Marketing Preferences: newsletter subscriptions and consent

We do not process sensitive personal data.

3. How We Use Your Data

We use your personal data to:

  • Respond to inquiries and appointment requests

  • Send newsletters or event invitations (only with consent)

  • Improve our website and customer experience

  • Fulfil legal or contractual obligations

4. Legal Basis for Processing

HAVN processes data on one or more of the following grounds:

  • Consent: for newsletters or marketing communication

  • Contractual necessity: for orders, appointments, or services

  • Legitimate interest: to maintain professional relationships and improve user experience

5. Data Retention

Your data is stored only as long as necessary to fulfil the purpose for which it was collected:

  • Inquiry or appointment: up to 24 months

  • Newsletter: until you unsubscribe

  • Order information: up to 7 years (accounting obligations)

6. Data Security

We use appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Sharing of Data

HAVN does not sell or rent personal data.

We may share information with trusted partners strictly for operational purposes (hosting, analytics, mailing), all compliant with GDPR requirements.

8. Your Rights

Under GDPR, you have the right to:

  • Access your data

  • Correct or erase your data

  • Withdraw consent at any time

  • Request data portability

To exercise these rights, contact: knokke@havn.com

9. Cookies

Our website uses cookies to enhance functionality and analyze performance.

Visitors can manage cookie preferences via their browser settings.

10. Contact

If you have questions about this policy or your data, please contact:

HAVN

Zeedijk-Knokke 698–699, 8300 Knokke, Belgium

📩 knokke@havn.com